Privacy Policy
Effective Date: 01/07/2025
At Wall Caddy (PTY) Ltd, your privacy is as important to us as a clean fairway lie. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our site, you're agreeing to the terms below—so let's walk through them together.
1. What Information We Collect
When you shop with us, we collect information to help fulfil your order and improve your experience. This includes:
- Name
- Delivery address
- Email address
- Phone number
- Payment information (processed securely through trusted third-party services).
- Order history and site interaction (to help us make things better for you).
We never ask for information we don’t need. No unnecessary strokes on your scorecard.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your order or support requests.
- Improve our website and services.
- Send occasional updates, offers, or product info (only if you opt in—no spam traps here).
We keep things relevant and respectful—like a good playing partner.
3. Sharing Your Information
We don’t sell or rent your personal information. Ever.
We may share information with trusted service providers (like couriers or payment processors) only as needed to fulfil your order or support your experience.
Everyone we work with is expected to treat your info with care—just like we do.
4. Data Security
We use secure systems and trusted partners to protect your data, both during checkout and after. Your information is stored safely and only accessed when necessary.
Think of it like a well-kept green—no unexpected bumps.
5. Your Choices
You can:
- Opt out of marketing emails at any time using the unsubscribe link.
- Request to view, update, or delete your personal information by contacting us directly.
We believe in giving you full control of your privacy settings—no surprise hazards.
6. Cookies & Tracking
We use cookies (the digital kind, not the clubhouse snack) to improve your browsing experience, remember what’s in your cart, and help us analyse site traffic.
You can manage cookie settings in your browser if you'd prefer to keep things old-school.
7. Changes to This Policy
We may update this Privacy Policy from time to time, and when we do, we’ll post the changes right here. If it’s a major change, we’ll give you a heads-up—just like calling out “fore” on a drive.
We're here to help, whether you're checking on your order or just need to know where your data stands.